The Lux Method

A week to make one problem clear.

A one-week remote design sprint, with a Lux Score reading on Monday and the same reading on Friday, so you can see what changed.

The one-week sprint

One problem. Five days. Read again on Friday.

The Lux Method is a one-week remote design sprint led by William Blake. It takes one specific problem from unclear to tested, and measures the difference with the same Lux Score reading at each end.

Who it is for

Teams and owners with one problem they can name in a sentence: sign-ups that stall, a flow people abandon, an offer nobody understands, a manual task that eats the week.

You do not need a large team: you bring the people who know the problem and can make a decision.

The problem it solves

Most stuck projects are unclear before they are badly designed. Nobody has agreed what the problem is, what a better result looks like, or who it affects. The sprint settles that in a week, and tests the answer with people who are not on your team.

What happens during the week

Three live sessions of two and a half hours, a build day that needs nothing from you, and a Friday test.

  1. Monday · 2.5 hours live

    Read and map

    You take the baseline reading, rate each of six lenses with evidence, set the sprint goal and pick the number that will show on Friday whether it worked.

  2. Tuesday · 2.5 hours live

    Rapid focus

    Lightning demos, concepts explored from the customer, owner, competitor and regulator points of view, and three wireframed flows.

  3. Wednesday · 2.5 hours live

    Light and decide

    A vote, then the decider’s call. A storyboard and a test script. The scope is frozen.

  4. Thursday · build day, mostly async

    Rapid build

    The chosen flow is built with LUXD’s design tokens, checked, and put on a preview link. A short walkthrough closes the day.

  5. Friday · tests and a session

    Re-read and test

    Five tests with people outside your team, the same reading again, the lens ratings again, and a recommendation: build, iterate or stop.

Enquire about the Lux Method

What you receive

  • A baseline Lux Score on Monday and the same reading on Friday, side by side.
  • A rating for each of six lenses at both ends, so you can see which one moved.
  • A tested, working build on a preview link.
  • Results from five tests with people outside your team.
  • A clear recommendation: build, iterate or stop.

What a good brief looks like

The Lux Score asks for the same things a good brief has. Bring:

  • One specific problem, in a sentence or two.
  • A number: where it is now, or the target.
  • A date it needs to be solved by, if there is one.
  • Who it affects: users, customers, staff.
  • The person who can make the call on Wednesday.
Check your brief with the Lux Score

What happens after

Friday ends with a decision, not a deck. If the answer is build, you have a tested direction and a scope to build against. If it is iterate, you know which part to change. If it is stop, you have found out in a week.

What it is not

  • Not a full redesign. It is one problem in one week.
  • Not a verdict. The Lux Score is a diagnostic: it shows which area is holding the rest back, and it never decides for you.
  • Not a guaranteed result. Friday’s answer can be stop.
  • Not in person. It runs remotely, on video.

How the reading works

Every project starts and ends with a reading.

The Lux Score rates six areas of your business from 0 to 10, and your lowest area is where the work starts. The four steps below are how the reading is used, in a sprint or across a longer project.

  1. Step 1 · Read

    Dim

    Get your score

    Score six areas of your business from 0 to 10, free, in about three minutes. Your lowest area is where the work starts.

  2. Step 2 · Focus

    Lamplit

    Check the lowest area

    A free 30-minute call checks the evidence for your lowest area and the runner-up, because a self-score can move by a point. The one holding the rest back becomes the sprint goal, with a number, a deadline and the people it affects.

  3. Step 3 · Light

    Well lit

    Work on it in sprints

    William designs and builds against that one goal, and treats your time, budget and tools as part of the brief from day one, so what he makes is something you can actually run.

  4. Step 4 · Re-read

    Daylight

    See the difference

    Afterwards you score the same six areas again, with the same questions. You get both readings side by side, next to the real numbers that changed.

Six lenses

Not just design. The whole business.

A full reading looks through six lenses that match the six areas of the Lux Score, each rated with evidence on Monday and again on Friday. Your Lux Score is how you see each area; the lens rating is what the evidence supports.

ProblemCustomersExperienceMarketMoneyOwner
Example lens ratings. Here Experience is lowest, so it becomes the sprint goal.
Problem
Is the problem specific enough to fix?
Customers
Do you know who struggles, where and why?
Experience
Does the site or product make the right thing easy?
Market
Do you know who else solves this, and why people pick you?
Money
What is fixing it worth, and what does leaving it cost?
Owner
Can you run what gets built?

The Owner lens is the difference. A business with two hours a week can’t run something built for a team of ten, however good it looks, so William rates that honestly before anything gets designed.

The lens rating

Each lens is rated from 1 to 10 against what the evidence shows. The rating recorded is the lower of your number and what the evidence supports.

  1. 1–2DarkNo shared view of this area.
  2. 3–4AssumedA belief, with no evidence.
  3. 5–6DescribedClearly stated, not yet tested.
  4. 7–8EvidencedTested with users or data.
  5. 9–10ProvenA real number has moved.

Three readings

One journey, the same six areas

Every reading covers the same six areas. Your Lux Score rates each area 0 to 10 as you see it; on a project, the lens rating (1 to 10) records what the evidence supports.

  1. Lux Score

    When
    Any time, on this website
    How
    Six areas scored 0 to 10, about three minutes
    Covers
    All six areas, as you see them
    You get
    Your focus, the runner-up, and whether a sprint can help
  2. Initial assessment

    When
    At the start of a project
    How
    A working session with William, and a look at your numbers
    Covers
    All six lenses, with evidence
    You get
    A Lux report: six lenses, the lowest one, and the sprint goal it becomes
  3. Post assessment

    When
    At the end of the last sprint
    How
    The same session and the same questions
    Covers
    The same six lenses
    You get
    Both scores side by side, with the real numbers that moved

What keeps it honest

  • Same questions, same scale

    If the questions change between readings, the comparison means nothing. They don’t.

  • Real numbers beside the score

    A score that rises is only convincing next to the measured change behind it: for example, conversion going from 4% to 7%.

  • Your score is yours

    William never shows a client’s reading unless they took it and agreed to it.

Take the Lux ScoreSee the work

Tell William what needs to be clearer.

Bring the brief, or start with a reading. A written scope follows within two working days.

Write a project brief

William replies within one working day. For a project, a written scope follows within two working days.

This form sends your brief straight to William.